
Manage and streamline operations across multiple locations, sales channels, and employees to has improve efficiency and your bottom line.
Sebenza Freight Services provides comprehensive import and export solutions that help businesses move goods efficiently across international borders. With more than 35 years of experience in global logistics, we manage every aspect of the shipping process, from documentation and customs compliance to freight coordination and final delivery.
Whether you’re importing raw materials, machinery, retail products, or exporting South African goods to international markets, our experienced team ensures your cargo moves smoothly, compliantly, and cost-effectively. Our extensive network of international partners allows us to provide reliable transport solutions across sea, air, and road freight channels.
By partnering with Sebenza Freight Services, clients benefit from expert guidance, reduced delays, and complete visibility throughout the shipping process.
A freight forwarder coordinates the movement of cargo across international borders, whether for imports or exports. This includes arranging freight bookings and collection, coordinating with carriers and service providers, preparing and managing shipping and customs documentation, facilitating customs clearance, arranging cargo release where applicable, and coordinating transport and delivery between the seller, buyer, ports, terminals, depots, and final destination.
Typically, invoices, packing lists, transport documents, permits, and customs declarations are required, depending on the commodity. Correct documents help prevent customs delays, extra storage, penalties, and release issues.
Import and export delays can be caused by factors such as late cargo readiness or delivery, incorrect or incomplete documents, missed vessel or flight cut-offs, customs stops, missing permits, unpaid shipping line or airline charges, port or terminal congestion, cargo exams, carrier delays, or delays caused by the overseas supplier, buyer, transporter, carrier, port, terminal, or other third-party service providers.
Yes, commercial imports and exports generally require customs clearance before goods can legally enter or leave the country. For exports, the export declaration must match the invoice, packing list, commodity, value, and destination. For imports, the import declaration must match the supplier’s invoice, packing list, commodity, customs value, tariff classification, origin, permits where applicable, and any duties or VAT payable.
Most commercial imports attract import VAT, and some goods also attract customs duty depending on the tariff heading, country of origin, customs value, and any applicable trade agreement, rebate, or exemption. The final amount payable depends on the customs classification, declared customs value, origin of the goods, and SARS/customs requirements at the time of clearance.

